Refund policy

Return and Refund Policy

At EdgeTech Consulting, LLC, we are committed to customer satisfaction. Because all our products are digital downloads (e-books, templates, toolkits, workbooks, and bundles), they are non-tangible and non-returnable once downloaded.

Refunds

  • Refunds are generally not provided after a purchase is completed and files are delivered, as digital products cannot be returned.
  • In exceptional cases (e.g., technical delivery issues or duplicate purchase), please contact us within 7 days of purchase with your order number. We will review each request on a case-by-case basis.
  • All approved refunds will be processed to the original payment method within 10 business days.

Questions? If you have any questions about our refund policy, please contact us at markemberg123@aol.com or (978) 656-6191.

This policy is subject to change without notice and was last updated on June 26, 2026.